Goose VPN Review (2019): Nice, But Is It Good Value?

Goose VPN is a fairly new VPN from the Netherlands, started in 2014. Although it’s still got a small server network, it’s also got plenty of nice features to make up for it. The question is, is it worth the price?

PROS

  • Easy to use
  • P2P servers
  • US/UK streaming
  • Unlimited connections
  • Good technical security
  • Nice logs policy
  • Good device compatibility

CONS

  • Small server network
  • Slightly below average speeds
  • Some connection issues
  • Basic mobile apps
  • 14-eyes location

Speed & Expectations 

To measure speed, we tested the 3 main speed indicators:

  1. Download speed: The rate at which data is transferred from the server to your device. This is measured in megabytes per second (mbps) and a higher number is better.
  2. Upload speed: The rate at which data is transferred to the server from your device. This is also measured in megabytes per second (mbps) and a higher number is better.
  3. Ping (or latency): Tested by “pinging” the server, it’s the amount of time it takes for it to receive and process your request. This is measured in milliseconds (ms) and a lower number is better.

First we ran a baseline test using a default 100mbps internet connection in Chicago, IL.

Then we tested various Goose VPN servers across the globe.

We ran each test 5 times to increase reliability.

Speed results

These are the results of our baseline test:

So the average baseline score was:

  • Download: 86.3mbps
  • Upload: 31.5mbps
  • Ping: 9.6ms

Next we ran our tests on a Goose VPN United States server:

US averages of the 5 different speed tests were:

  • Download: 45.1mbps (47.8% slower) 
  • Upload: 11.2mbps (64.4% slower)
  • Ping: 29.8ms (210.4% longer)

(You would expect these to give the fastest results since we’re performing the tests in the US).

Next we tested Europe:

Europe’s averages were:

  • Download: 31.5mbps (63.5% slower)
  • Upload: 11.4mbps (63.7% slower)
  • Ping: 120.8ms (1158.3% longer)

Here’s Asia:

Asia’s averages were:

  • Download: 24.7mbps (71.4% slower)
  • Upload: 21.1mbps (33% slower)
  • Ping: 230.2ms (2297.9% shorter)

Sadly, Goose VPN doesn’t have any South American or African servers to test.

We also compared these results against the average of other VPN tests. How does Goose VPN measure up?

First up, let’s take a look at download speeds:

VPNUSEuropeAsiaS.AmericaAfrica
Goose VPN-48%-64%-71%n/an/a
Touch VPN10%9%9%n/an/a
Ra4w-54%-51%-94%n/a-57%
Freedome-38%-56%-82%n/an/a
Mullvad-50%-74%-61%-78%-37%
Betternet13%-7%-28%2%n/a
Private Tunnel-19%-66%-69%n/an/a
IVPN-23%-45%-67%n/an/a
Avira Phantom-41%-97%-98%-75%n/a
Speedify-6%-39%-73%-69%-69%
ZoogVPN-59%-74%-80%-98%-87%
NortonVPN-34%-68%-72%-29%n/a
SurfEasy-43%-61%-65%-37%n/a
Celo VPN-75%-93%-93%n/an/a
proXPN-52%-73%-74%n/an/a
X-VPN-71%-75%-99%-62%n/a
SpyOFF-66%-57%-76%-65%-63%
VPN.ht-48%-78%-68%-67%-67%
vpn.ac-52%-51%-67%-47%n/a
Tiger VPN-48%-68%-68%-55%-72%
VPN Unlimited-27%-77%-79%-64%-61%
Cyberghost-35%-59%-71%-56%-68%
Torguard-37%-58%-81%-60%-67%
ProtonVPN-35%-50%-56%-77%-54%
PureVPN-26%-68%-94%-32%-89%
Trust.Zone-14%-99%-80%-66%-82%
AVG Secure VPN-56%-87%-69%-75%-68%
Hoxx VPN-12%-96%-93%n/a-68%
VPNSecure-68%-93%-98%-61%-77%
IPVanish-36%-54%-72%-76%n/a
NordVPN-40%-99%-69%-58%-75%
ExpressVPN-71%-58%-64%-95%-67%
Avast-45%-63%-72%-66%-77%
Windscribe-44%-57%-80%-98%-73%
Average-39.7%-64.9%-72.8%-62.6%-68.9%

Download speeds were around average for Europe and Asia, but below average for the US.

Next, how did upload speeds compare?

VPNUSEuropeAsiaS.AmericaAfrica
Goose VPN-64%-64%-33%n/an/a
Touch VPN-20%-41%-49%n/an/a
Ra4w30%-32%48%n/a-46%
Freedome41%22%57%n/an/a
Mullvad205%-15%64%-10%40%
Betternet24%16%12%55%n/a
Private Tunnel75%-15%13%n/an/a
IVPN77%-83%108%n/an/a
Avira Phantom252.9%-87%-60%-30%n/a
Speedify-36%-40%-29%-34%-25%
ZoogVPN117%24%50%3%24%
NortonVPN161%38%59%9%n/a
SurfEasy-4%-17%-50%-2%n/a
Celo VPN-35%-30%-40%n/an/a
proXPN-7%-15%-52%n/an/a
X-VPN-33%-61%-98%-77%n/a
SpyOFF-9%-18%-88%-52%-50%
VPN.ht-10%-17%-25%-23%-63%
vpn.ac-6%-18%-44%-16%n/a
Tiger VPN-3%-14%-20%-17%-42%
VPN Unlimited-13%-39%-85%-19%-56%
Cyberghost-8%-16%-92%-37%-48%
Torguard-9%-20%-35%-22%-41%
ProtonVPN-2%-15%-20%-41%-29%
PureVPN13%2.5%-54%-11%-72%
Trust.Zone-13%-45%-67%-28%-84%
AVG Secure VPN-19%-58%-75%-80%-77%
Hoxx VPN-5%-90%-24%n/a-51%
VPNSecure-9%-19%-92%-26%-56%
IPVanish-5%-19%-84%-22%n/a
NordVPN-13%-46%-26%-16%-70%
ExpressVPN-9%-24%-34%-72%-42%
Avast-13%-42%-78%-70%-77%
Windscribe-6%-17%-52%-97%-53%
Average19%-26.9%-29.3%-29.4%-45.9%

Upload speeds were just below average for Asia, but well below average for the US and Europe.

And finally latency:

VPNUSEuropeAsiaS.AmericaAfrica
Goose VPN210%1158%2298%n/an/a
Touch VPN-6%-4%-2%n/an/a
Ra4w655%1015%2234%n/a2615%
Freedome367%1965%4559%n/an/a
Mullvad309%1040%2366%1613%2568%
Betternet19%1164%2485%1483%n/a
Private Tunnel33%1046%2150%n/an/a
IVPN36%1321%2572%n/an/a
Avira Phantom35%1147%2322%1596%n/a
Speedify506%1160%2604%1689%3051%
ZoogVPN386%1931%4176%5004%6194%
NortonVPN194%1569%2276%1426%n/a
SurfEasy-9%792%1711%1058%n/a
Celo VPN915%1161%1654%n/an/a
proXPN194%996%2194%n/an/a
X-VPN-28%397%837%560%n/a
SpyOFF213%944%4278%2533%2598%
VPN.ht273%785%1667%1282%2109%
vpn.ac60%388%968%487%n/a
Tiger VPN9%895%1786%1105%2309%
VPN Unlimited33%935%3946%1411%2535%
Cyberghost27%1085%2344%1352%2415%
Torguard7%1036%2023%1384%2502%
ProtonVPN17%810%1840%1185%2017%
PureVPN-23%708%489%1018%1823%
Trust.Zone104%1206%2438%1396%2750%
AVG Secure VPN1021%1111%2419%3560%3336%
Hoxx VPN566%1098%2470%n/a2794%
VPNSecure281%1051%2519%1530%2917%
IPVanish240%1038%4144%1424%n/a
NordVPN34%1278%2328%1560%2696%
ExpressVPN98%965%2122%1545%2461%
Avast33%1133%2465%1556%2815%
Windscribe310%1018%1904%2042%2782%
Average209.4%1039.5%2311.4%1632%2774.7%

Latency was just above average for Asia, and average for the US, but below average for Europe.

Speed (Summary)

Goose VPN had just below average speeds overall.

Performance & Features

In this section we look at the key features all VPNs have and see how Goose fares.

Number of servers: 63

How many active servers are available to connect to across all countries, regardless of their physical location.

This is a very small number compared with the VPN behemoths who have thousands of servers. However, there’s also definitely a lot of VPNs out there with a few less servers.

Number of countries: 27

How many countries the total number of servers cover, regardless of how many are located in a single country.

Again this is very low, focusing mostly on Europe and North America. There’s a few in Asia, and one in Israel.

Number of connections allowed: Unlimited

How many devices can be connected to a server (or number of servers) based on a single VPN account or subscription.

Now this is where Goose shines, with an incredible unlimited connections. This is extremely rare.

Torrenting allowed: Yes (most servers).

Goose allows torrenting in most countries, though some like the US, UK, and Australia are notably missing.

Kill switch available: Yes (desktops).

Whether the VPN software can disable your connection to the network in the event you disconnect from the VPN server. This prevents your IP address from being exposed.

Goose has kill switches but only on their Windows and Macs platforms, which is common.

Performance and Features (Summary)

Goose has a very small server network in a very low number of countries. However, it allows torrenting on most servers, has kill switches on desktops and best of all, it offers unlimited connections.

Privacy & Security

Is Goose VPN secure and trustworthy?

First let’s look at the technical aspects:

Protocols/Encryption: IKEv2, OpenVPN, L2TP and PPTP protocols with AES-256 encryption

Goose uses AES-256 encryption, which is currently industry-standard. However, it’s worth mentioning new encryptions like ChaCha are slowly being introduced by the most forward-thinking VPNs.

In terms of protocols, Goose offers the full range, from OpenVPN, which is considered the best overall option by most people, to IKEv2, which is slightly faster, and PPTP for those who value speed over security.

Advanced users will appreciate this level of choice, and for beginners you can set it to OpenVPN or leave it as ‘automatic’ in the options, letting Goose choose for you. They seem to like IKEv2 for its speed.

DNS leaks: None found.

IP leaks: None found.

WebRTC leaks: None.

Viruses/malware: None found.

Legal issues

Jurisdiction: Netherlands. Netherlands has a very liberal reputation, but in fact it’s part of 14-eyes, so this isn’t actually a great location for a VPN. Plus it’s part of the EU, so it’s a double-whammy.

Logging policy: No logs

With Goose’s location, you need to pay close attention to its logs policy. Fortunately, users can breath a sigh of relief; Goose hardly logs anything.

They log your:

  • Email address
  • Payment details
  • IP address when you first sign up
  • Bandwidth consumption

The only slightly worrying thing here is that it logs your initial IP address when you sign up. If you were concerned about this, you could sign up from a location outside your home address.

Unusually, they also list all the cookies they use. This is extremely transparent and it’s the first VPN I’ve seen do this. It shows they’re committed to being honest and open.

Privacy and Security Summary

Goose uses industry-standard AES-256 encryption with the full range of protocols on offer. There were no leaks or viruses. They’re based in the Netherlands, a 14-eyes country, but their logs policy is pretty watertight.

Usability

This section looks at the following aspects:

  • Streaming/Geo-spoofing
  • Compatibility
  • Overall UI/UX

Streaming/Geo-spoofing

Geo-spoofing streaming services is a great benefit of using a VPN, but many struggle to trick Netflix and like nowadays. Let’s see how Goose VPN fares.

  • Netflix: Partially Detected. Netflix worked on their US, UK and Netherlands streaming servers which is great.
  • Hulu: Undetected. Hulu also worked on the US streaming server.
  • YouTube: Undetected. YouTube worked fine on all servers.
  • Kodi: Undetected. Kodi worked fine with Goose.

Compatibility

Is Goose VPN compatible with most devices?

We tested everything from Tor, iOS devices, Android devices, Smart TV’s, Amazon Firestick, Mac, Windows, to routers:

  • Tor browser: Supported. Tor works fine in conjunction with Goose.
  • iOS (iPad, iPhone): Supported. Goose VPN has a fully-functioning iOS app.
  • Android: Supported. Same for Android.
  • Smart TV’s: Supported. They support Android TVs.
  • Amazon Firestick: Not Supported.
  • Windows: Supported? Goose has a Windows app, though unusually it’s accessed via the Windows store.
  • Mac: Supported. Goose has a Mac app.
  • Routers: Supported. Goose has setup guides for Asus, D-Link, Netgear, Tomato and DD-WRT routers.

Overall UX/UI

It’s not the best-looking UI, but far from the worst either.

There’s a map showing your location and the closest server, but it’s not usable. You can’t scroll around, zoom out, or even click on the orange marker.

It seems pretty pointless to me.

The server list is a dropdown. Oddly, these aren’t listed in alphabetical order, which is confusing.

They don’t show cities, but you can favorite by clicking the star to the left. Icons show whether a server is P2P-friendly. There’s also a few dedicated streaming servers: US, UK and the Netherlands.

It’s unclear what the green wifi icon is on the right, as all servers are supposedly at the same strength.

Select your server then click the radio button to connect. Once connected it turns green, a clear visual indicator. You also get a notification outside of the interface.

Changing servers is easy and just required a couple of clicks.

Unfortunately, we got quite a few connection errors.

Even worse, sometimes the VPN would freeze up. It also stopped our internet connection, even though the kill switch was set to off.

When we did a force close on the VPN, our internet still didn’t work, so we hard to restart the whole computer. Highly annoying.

There’s also some annoying pop-ups, which you don’t expect from a paid VPN.

Moving onto settings, there’s only one startup option. There is the option to minimize to system tray though, which VPNs never usually give you control over.

There’s a couple of auto-connect options, including the best: connect to your favorite server. I don’t know why every VPN doesn’t have this.

There’s also a kill switch, which is always appreciated. However, as mentioned earlier it seems this is always on.

Interestingly, you can also disable their ‘smart server list’, which means you can see all the servers available in the server list, rather than just the country.

This is the first VPN I’ve reviewed that has this option. I think it’s pretty neat as it caters to both beginner users who want a simple approach, and advanced users who want more control.

Next up is protocol, where you can choose between a variety or leave it as automatic. There’s clear little explanations about each protocol too.

You can also send debug data if you wish.

The mobile app (we tested Android) looks much the same, with the same map feature.

However, the server list defaults to showing all the servers, rather than just one per country.

Unlike the Windows client, we had no connection issues and connection times were ultra-fast, just a couple of seconds.

We still got annoying pop-ups bothering us to make a review though.

The settings were severely disappointing though.

As in, there was just one.

No protocol choice, and it doesn’t even tell you what protocol it’s using. No kill switch, auto-connect settings, and even the favorites are gone. This is one stripped-down app.

Usability (Summary)

Goose VPN has US, UK and Netherland Netflix access, as well as Hulu. It also has pretty good compatibility to take advantage of those unlimited connections, including Smart TVs and routers.

The Windows app has some nice features and generally easy to use, apart from some connection issues and annoying pop-ups. The Android app has virtually no settings.

Pricing & Refunds

Goose has 1 month, 1 year and 3 plans.

These are quite spread out; it’s common to offer 3 month, 6 month and 2 year plans for more flexibility.

Their 1 month plan is very expensive compared to others, and their 3 year plan is also fairly expensive considering many competitors 2 year plans are cheaper.

However, their 1 year plan is a fairly good deal at $4.99.

However, all plans come with the first month free, which is incredible. This effectively reduces the prices. It’s like a 30-day free trial, which is very rare.

Their refund policy is confusing, not least because they apparently don’t even adhere to their own terms.

It looks like there’s no money-back guarantee aside from the first free month. Also, it’s best to sign up directly through their website, as mobile app stores might have separate terms.

Payments are limited to card or Paypal, as well as a few more options if you pay annually. There’s still no crypto on the cards though which will disappoint many.

They also have an ‘add-on’ of an anti-virus/malware software for $1 a month (or less the longer you sign up for).

Again this unusual, and many VPNs offer some kind of inbuilt security protection for free instead.

You can’t purchase dedicated IPs.

They also offer business plans for multiple users. 

Pricing (Summary)

Goose VPN’s 1 year plan is fairly cheap compared to others, but their 1 month and 3 year plans are expensive. However, the first month is free, a huge bonus. Payments are limited to mostly card and Paypal, and no crypto.

Support

Goose VPN offer 24/7 email support. They also say they have 24/7 live chat, but this definitely isn’t the case.

We saw the ‘not available message’ a lot of the time.

It seemed to us they likely operate on office hours Netherlands time.

We did manage to get through to them on some occasions. Unfortunately the quality was really quite poor, with a lot of copied and pasted answers.

And they struggled to answer the most basic of questions.

Surprisingly, email fared a bit better, responding quickly and seeming to have a bit more knowledge.

There were no copied and pasted answers. However, a few were too brief. For example, in answer to Netflix and Hulu access they just said ‘Yes’ with no details specified.

Router support was similar, whilst the encryption question wasn’t even answered. The question about torrenting was answered incorrectly – they definitely don’t allow torrenting on all servers.

The knowledgebase looks extensive with lots of categories, however many of the articles aren’t of great substance.

Both ‘General information’ and ‘Technical’ don’t cover much, and there’s no real troubleshooting articles.

Most of it relates to accounts, payments, and information about VPNs in general.

There’s also quite a lot of outdated information, even on their price.

Support (Summary)

Goose VPN has 24/7 email support, and claims to have 24/7 live chat support but it’s often unavailable. The chat support was terrible, and the email support was a bit better. The knowledgebase also isn’t very extensive.

What Do Other Reviewers Say?

What does the rest of the internet have to say about Goose VPN? Here’s a summary of other reviews.

They were generally less critical of the server network size,  describing it as compact, and saying it’s not the smallest they’ve seen.

No one seemed to find fast speeds. They all seemed to find wildly varying speeds in different regions, rating speeds around average overall.

Streaming results varied quite a bit. Many found only US Netflix, though some said not all streaming servers worked and they had to go through a few to find a working one. One said Hulu was blocked for them.

However, one found US, UK, Netherlands and even Canada Netflix, even though Canada doesn’t have a streaming server.

They generally approved of the P2P servers, since there is quite a few of them.

All liked the range of protocols combined with hack-proof AES encryption. None found any leaks.

Most approved of the logging policy. One said it was very long, but fairly clear with lots of important information. Some appeared to be under the impression the only log they record is bandwidth, which isn’t entirely true.

One particularly liked the transparent fair use policy. One criticised a clause that said Goose can log you in some cases, but this is no longer in there.

They all loved the device compatibility, though some said it had setup guides for obscure things like Raspberry Pi which we couldn’t see. Like us, they were also impressed with the unlimited connections.

All agreed the interface was extremely easy-to-use, and easy to switch servers. Unlike is none reported any connection issues, and said connection times were average to fast. However, they all called it basic and short on power.

One said the default settings weren’t ideal, and another found kill switch didn’t hide your real IP address and was unreliable.

They stated Goose had 24/7 live chat and email support, and no one else found the chat unavailable at times. However, like us one got copied and pasted responses from live chat, and were unsure if it was a bot.

One said the knowledgebase had some useful content, but was poorly organized, which was the opposite of our impression.

Interestingly, all thought the price was much better value than us. They generally thought it was inexpensive, and one even said the 3 year price is one of the lowest they’ve seen. Like us, all were very impressed with the trial period, and again saying it’s one of the best they’ve seen.

What Do Other Reviewers Say (Summary)

Most rated it good to excellent. They generally liked the ease-of-use, security, unlimited connections, device compatibility, streaming, torrenting and price. They didn’t like the support, small server network, and the lack of features in apps.

Our Verdict

Goose has a lot going for it with no real red flags. It’s got pretty good streaming and torrenting, technical security, logging policy, and device compatibility.

It’s stand-out features are the unlimited connections, and the 30-day free trial.

The downsides are its small server network, 14-eyes location, slightly below average speeds and poor support.

The interface was generally easy to use. The Windows app had some nice settings but also connection issues, whilst the Android app had no connection issues but no settings either.

Our only real issue is the price. The monthly price is way too expensive in our opinion, the same as the likes of ExpressVPN, which offers thousands of servers and way more features. The 1 year plan, however, is inexpensive. And the 30-day trial is nice.

On the whole we would recommend this, and we rate it 4 out of 5.


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