Cyberghost vs ExpressVPN (2019): Which To Buy?

Cyberghost and ExpressVPN are two extremely popular VPNs with high server numbers and great streaming. Which is the better VPN? We compare them thoroughly, and find one clear winner.

We cover all aspects including speed, features, security, Netflix, torrenting, device compatibility, support and pricing.

Cyberghost

  • Faster speeds
  • 7 connections
  • Amazing streaming range
  • Cheaper

ExpressVPN

  • 94 countries
  • Better logs policy
  • Record Netflix access
  • Full access torrenting

Speed

Cyberghost was slightly faster than ExpressVPN in our testing overall.

For speed tests, we measured downloads, uploads and latency across 5 continents and compared them to a baseline. We performed each test 5 times and took averages for more reliability.

Cyberghost was definitely much faster for local US to US speeds, particularly for downloads and latency.

Here’s a ExpressVPN US speed test:

And a Cyberghost US speed test:

In Europe, speeds were similar, although Express had faster latency and Cyberghost had faster uploads.

Here’s an ExpressVPN European result:

Compared to an Cyberghost result:

In Asia, however, ExpressVPN was faster on all counts, particularly upload since Cyberghost had atrocious uploads.

Here’s ExpressVPN:

And Cyberghost:

But in South America, Cyberghost was way faster.

Overall, Cyberghost had slightly faster speeds.

Both were reliable, with no connection issues. However, Cyberghost was sometimes very slow connecting to long-distance servers on the desktop app.

Winner: Cyberghost

Features

Both VPNs have a ton of servers, but Cyberghost has more at 3,967, whilst Express has 3,000.

Express offers way more countries though, with a staggering 94 countries in 160 locations. Cyberghost has only 61 countries in 85 locations.

Both offer a lot of protocol choice, and also have the handy split tunneling feature.

Cyberghost has added security with high configurability, including blocking online tracking and forcing HTTPS redirects.

Winner: Tie.

Privacy & Security

Both have great technical security, but Cyberghost’s logs policy is questionable.

Technically both VPNs are top-notch. Both use military-grade AES-256 encryption, along with the highly secure OpenVPN protocol.

But they both offer plenty of other choices. Cyberghost also offers IKEv2/IPSec and LT2P, whereas Express offers SSTP, L2TP/IPsec and PPTP.

We tested them thoroughly for vulnerabilities and didn’t find any IP or DNS leaks or viruses for either of them on our testing (except one false positive for Cyberghost).

Both have kill switches, but Cyberghost’s only works on desktops. Express’s also works on Android.

ExpressVPN is in the Virgin Islands, an all-round excellent VPN location.

Cyberghost is in Romania, which is outside 14-eyes. It’s part of the EU, but tends to reject EU data retention laws. So it’s still a pretty safe country.

Moving onto their logging policies.

ExpressVPN doesn’t collect anything really worrying like IP addresses or browsing history. 

However it does log dates, server locations, and total data transferred per day.

This is a bit more than a lot of strict no-logs policies. However, at least it explains why it collects this stuff.

Cyberghost claims to have a no-logs policy, but actually use third-party apps which collect your IP address, OS and access times. They also say they may ‘further collect and share your personal data’ as they like.

Cyberghost’s policy is extremely long and hard to read so it’s very easy to miss this.

It’s also now owned by a company known for producing malware.

So who would you trust with your data?

Winner: ExpressVPN

Netflix and Streaming

Both offer incredible streaming in their own ways.

Netflix works for Cyberghost in 5 countries: the US, UK, France, Germany and Romania.

But Express works in 28 countries: Algeria, Andorra, Armenia, Bahamas, Belarus, Bosnia and Herzegovina, Canada, Cyprus, Egypt, France, Germany, Greece, Hong Kong, India, Italy, Isle of Man, Japan, Jersey, Liechtenstein, Macedonia, Malta, Monaco, Montenegro, Netherlands, Slovenia, Taiwan, UK and US.

Both can also unblock Hulu, Kodi and YouTube.

Cyberghost has special streaming servers, whilst for Express you have to ask staff which servers are working.

However, Cyberghost offers a ton more variety outside of Netflix and Hulu. It has 45 streaming channels, each optimized for different channels, including a fair few US ones.

Express may work for some of these as well, but Cyberghost guarantees it.

Winner: Tie.

Torrenting

Express offers full access torrenting, whilst Cyberghost restricts it.

Cyberghost restricts torrenting 26 out of its 60 countries. These also don’t include the US and Australia for legal reasons.

Also, you can’t select individual servers. You can only select the country you wish to connect to, so who knows how many actual P2P servers there are.

Express just lets you torrent on any of it’s 3k plus servers, which is great.

Transparently though, Cyberghost does show load and user numbers on its P2P servers.

Both are very torrent-friendly on their websites.

But overall, Express knocks Cyberghost out the park on this one.

Winner: ExpressVPN.

Device compatibility

Both VPNs have amazing device compatibility.

Both have the standard apps: Windows, Mac, iOS, and Android, as well as apps for Linux, Android TV, Firesticks, and Kindle Fire.

Both also have Chrome and Firefox browser extensions. Express also has an app for Chromebooks.

For routers, they both only support the OpenVPN protocol. You can buy an expensive preconfigured router, or configure your own using their setup guides. 

Cyberghost only has guides for TomatoUSB or DD-WRT, whereas Express includes several brands.

Both work fine with Tor.

For gaming consoles, both have workarounds, as there is no fully-encrypted, direct support possible for these at the moment.

Cyberghost shows you how to share your internet connection from Windows, and Express offers Media streamer with full setup guides to go with it. Media streamer isn’t a VPN, however.

They’re both pretty even so far, though Express has a slight edge. But what about the number of simultaneous device connections?

Well Cyberghost has 7, whilst Express allows just 3. So Cyberghost is much more practical here.

Winner: Cyberghost

UX/UI

Both have attractive interfaces that are fairly easy to use, though Express’s is easier.

Express has a small, minimalistic interface.

Cyberghost starts off as a much smaller ‘quick connect’ panel.

But can open up to a huge panel for more detail.

Express’s server list is simpler. There’s less stats, and servers are grouped together, so you can’t select individual servers.

However, this makes the list much shorter and easier to scroll through. You can easily favorite servers.

Cyberghost’s server list is a bit more detailed.

Countries are listed alphabetically, showing ping, distance and load. You can view individual servers by clicking the dropdowns. You can also sort by any of the columns simply by clicking on them.

Also if you select favorites, these appear on the smaller panel for easier access.

The only downside is the search bar function doesn’t work for cities, which is highly annoying for such a large server list.

One connected, Cyberghost shows a lot more stats than Express.

With both, you can change servers instantly without having to disconnect first, a huge plus.

Cyberghost has an amazing 45 streaming servers optimized for different channels.

In terms of settings, both have protocol choice, kill switches, and split tunneling.

But Cyberghost has a lot more security options, including blocking online tracking, forcing HTTPS redirects, an even data compression.

Cyberghost also has a whole load more auto-connect settings called ‘Smart rules’.

For example you can choose what happens with new wifi networks, or specific apps.

Overall, ExpressVPN was slightly easier to use, whilst Cyberghost had slightly more options and stats.

Winner: Tie.

Support

Both offer 24/7 excellent 24/7 live chat support.

Staff were friendly, helpful and knowledgeable. We never got any copy and paste responses, and they were quick to respond. Express was marginally quicker though.

With Cyberghost’s chat interface, you can email the chat to yourself afterwards, which is always handy.

They were great even for technical issues.

However, Cyberghost did give us one wrong answer regarding their kill switch.

Cyberghost were also very unhelpful when it came to one thing: asking about payment issues.

Both their English was great. Cyberghost even offer live chat in other languages.

Both also have email support.

Both have comprehensive knowledgebases too.

Both have a great range of setup guides.

Both also have a lot of general info. Express has a fair few more troubleshooting articles than Cyberghost, though.

Express’s articles have clear English, but unfortunately Cyberghosts’ appear to be written by a non-native speaker.

Some screenshots were also out-of-date, using an old UI.

Some technical troubleshooting guides weren’t very useful for beginners either, such as ‘Change your MTU settings from 1.500 to 1.300’ if you think your connection is slow.

Overall, Express live chat staff and knowledgebase were slightly better.

Winner: Express.

Pricing

Cyberghost is definitely a lot cheaper than ExpressVPN.

Here are the Cyberghost prices:

And here are the ExpressVPN prices:

1-month prices are the same, with Cyberghost at $12.99 and ExpressVPN at $12.95. 

However, Cyberghost’s 1 year price is $5.99 as opposed to Express’s $8.32.

But then Cyberghost goes further, offering 2 and 3 year deals that are insanely cheap at $3.69 and $2.75.

Express doesn’t offer anything beyond a year sadly.

In terms of payment methods, both offer card, Paypal, and Bitcoin. However, Express also offers Alipay and a host of other options.

Express includes a generous 30 day money-back guarantee.

However, Cyberghost offers 14 days for monthly users, and a staggering 45 days for everyone else. On top of this, it offers a 1 day free trial to test out its service with no commitment.

Cyberghost is the clear winner in this section, with much cheaper prices past the 1-month mark.

Winner: Cyberghost.

Our Verdict

The results are in. Here’s the winners for each section:

  • Speed: Cyberghost
  • Features: Tie
  • Privacy: Express
  • Streaming: Tie
  • Torrenting: Express
  • Device compatibility: Tie
  • UX/UI: Tie
  • Support: Express
  • Pricing: Cyberghost

There were quite a few ties here, representing the quality of these giants.

However, Express won 3 sections against Cyberghost’s 2.

Express has way more countries, incredible Netflix and Hulu access, and full access torrenting.

It’s live chat staff and knowledgebases were slightly more helpful. It’s app is dead easy to use and crucially, it also has a better logging policy and reputation.

Cyberghost is slightly faster than Express, with 7 connections, and it’s much cheaper if you commit to more than a month. It’s also got great streaming range, with 45 streaming servers for specific national channels.

However, it’s owned by a company known to produce malware, and its logging policy lets third parties collect IP address and access times.

Price isn’t worth sacrificing your privacy, so we crown ExpressVPN the winner.


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